Avonne Bell's blog

As information and communications technology (ICT) rapidly develops and advances, access to advanced communications products and services is increasingly important for those with disabilities. Similarly, ICT innovations have led to the development of improved emergency communications and next generation 911 (NG911) services. New offerings like text-to-911 will give individuals the ability to send a text message to reach 911 emergency call takers.

Four years ago, Congress passed the Twenty-First Century Communications and Video Accessibility Act of 2010 (CVAA), which outlined a number of communications accessibility obligations intended “to

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